Rate inquiry & quoting
Lane, weight, dimensions and service level in; price and available capacity back.
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One platform for our trucks, our carriers and your freight.
DirectXpress runs a digital transportation management platform across the whole shipment lifecycle — quoting, ordering, capacity matching, dispatch, pickup, in-transit tracking, proof of delivery, reconciliation, settlement and claims.
Quote & order
Match & dispatch
Track & resolve
POD, invoice & claims
Unified capacity
Own fleet and partner carriers, dispatched from the same board.
Most shippers juggle a broker portal, a carrier portal and an inbox. We manage self-operated trucks and third-party carriers inside one system, so every shipment is assigned to whichever capacity actually serves the lane best — and every shipment reports back the same way.
- Single order record from booking through settlement
- Automatic assignment between fleet and partner capacity
- Consistent status milestones regardless of who drives
- Documentation and POD standards applied network-wide
The workflow
Every step digitized — not just the ones that are easy to demo.
Order placement
Book online, upload a shipment file, or hand your list to a dispatcher.
Capacity matching
Fleet or partner carrier selected by lane, equipment, timing and service level.
Dispatch & routing
Stops sequenced into efficient routes with receiving windows respected.
Pickup management
Pickup confirmation, pallet counts and documentation captured at origin.
In-transit tracking
Milestone status and ETA visibility for your operations and support teams.
Proof of delivery
Photos, signature and delivery notes attached to the order automatically.
Reconciliation & billing
Consolidated invoicing, accessorial transparency and account statements.
Claims & exceptions
Structured handling for damage, refusals, reschedules and access issues.
Visibility & control
Your team should learn about a problem from us, not from your customer.
Proactive exception alerts
Access problems, refused deliveries, missed windows and damage are flagged with a recommended next step, not just logged.
Shared shipment history
Every status, document and photo lives on the order, so support, operations and finance all look at the same record.
Performance reporting
On-time performance, exception rates and cost by lane, so route and pricing decisions are based on data.
9 modulesQuote to claim, one workflow
2 capacity typesFleet and partner network
1 recordPer shipment, end to end
0 spreadsheetsRequired to track your freight
Working together
Send us orders however your systems already work.
Book shipments one at a time, or upload a batch file of orders with addresses, weights, dimensions and service levels. Good for teams that plan a day or a week at a time.
For recurring, high-volume programs we work with your WMS, OMS or e-commerce platform so orders flow to us and statuses flow back without manual re-keying. Scope is agreed during onboarding.
Every account has named dispatch contacts who know your lanes, your receivers and your rules — the platform handles the data, people handle the judgment calls.
We start with a defined set of lanes, agree service levels and reporting, run a pilot period, then expand into standing routes and additional regions.
See it with your own lanes.
Bring a week of real shipments. We will show you how they would be quoted, dispatched, tracked and invoiced on our platform.